Automation & Artificial Intelligence

Automating business processes and using Artificial Intelligence (AI) will put you ahead of your competition. Why? Because it allows you to minimize repetitive and low-value operations while focusing on higher-value work. In this way, you enhance your productivity and precision as well as gain actionable insights to make well-informed decisions.

An automated communication system offers the following advantages:

1. Reduced human errors

The use of well-configured robots greatly decreases the risk of making errors and set humans free from activities of low value.

2. More satisfied employees

As a result, people can now focus on higher-value activities that cannot be automated since they require human decision-making.

3. Cost-cutting

As employees undertake only non-automated tasks, labor costs go down immediately. Moreover, when the workload increases, automation allows offsetting it at a lower cost compared to hiring new employees.

4. Maximum productivity

Unlike humans, robots can work non-stop, thus enabling a company to maximize its productivity. At the same time, employees step in only when a decision needs to be made, or a problem has to be solved.

5. Quicker return on investment (ROI)

Thanks to the improved performance, you speed up your ROI by allocating company resources better, eliminating potential errors, and saving time on correcting them, if any.

We are here to provide you with the means necessary to achieve all this.

Soft Experts Advantages

• Huge Global Delivery Facility
• Variable Methodogies, surch as: RUP, Agile/XP and more
• 24/7 Support
• Access to Highly Trained, Experienced Professionals
• Clients in the Biggest World Countries
• Many Technology Skills Accessible in One Facility
• Quality Certification
• Excellent Protection for Intellectual Property

Our solutions are

• Created by an experienced team of professionals with expertise in software development
• Developed using a variety of custom programming knowledge, skills, and the most effective technologies
• Delivered within the set deadline and budget
• Completed in a tailor-made manner to be perfect for a particular business

Taking a customer-centric approach, companies want to keep in touch with their audience 24/7 and be able to respond to customers’ requests as quickly as possible. Our task is to automate the interaction across all communication channels, including Chatbots and Speech-and-Language solutions, by applying AI to deliver the best user experience (UX) possible.

Combining the natural language understanding with the most sophisticated Automatic Speech Recognition products, we leave all routine processes to Artificial Intelligence, and a specialist becomes involved only upon explicit customer’s request or when it becomes necessary.

Our custom software development services include

• Server/Client applications
• The distribution of applications
• Development of components
• Web based systems
• Business solutions

We ensure that our customers are involved in every stage of the development cycle by our software experts. This is how we make sure that the results that are emphasized at different stages fully meet your needs. We provide highly effective solutions within each company’s budget and given deadlines.